Your pharmacist or dentist will let you know when a paper claim form must be completed.
Electronic submission of Prescription Drug Care and Dental expenses will be possible in many situations. Within one month of your enrolment into the Program, you will receive a Claim Card that you and your eligible dependants will use when claiming benefits.
You will be assigned a unique AFBS member account number. It is important that your pharmacist and dentist have this new Claim Card member account number information. Without it, they will not be able to process an eligible claim electronically.
Claims Submission – Claims for a previous Benefit Year must be submitted within 90 days of the close of the Benefit Year indicated on your Certificate of Insurance to remain eligible for payment.
Program Handbook > Making a Claim > Claim Card and Claim Card Number 