Pre-authorization is required for treatment that will cost $500 or more.
If your dentist recommends dental work that will cost more than $500 or includes procedures such as crowns, bridgework, veneers, implants, onlays or inlays, you must have your expense pre-authorized by AFBS. Your dentist must provide AFBS with specific information, including x-rays, study moulds or casts.
Pre-authorization is not required if treatment is the result of an emergency. If the emergency treatment is for a crown or bridge, you must submit x-rays with your claim. Pre-authorization is not necessary for a crown if a root canal has been performed on the tooth. The dentist needs to indicate this on the claim form.
Through the pre-authorization process, you will have confirmation of the amount eligible for reimbursement through the Program before treatment starts.
Making a Claim > Some Dental Expenses Require Pre-Authorization 